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We love our customers. Feel free to call us anytime. We are available via email, live chat or phone.

Customer Service

Phone +91 70001-62885

Email support@hastindia.com

Monday-Friday 10:00 AM- 8:00 PM IST

 

HastIndia, K 39, Green Park, Dhar Road, Indore, MP, 452002

For questions regarding our products and services, you are also welcome to contact us by filling out the form below.

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  • Are there options for customized or personalized items?
    Yes, HastIndia offers customization options for certain products. You can reach out to us with your requirements, and our team will work with artisans to bring your vision to life.
  • Do you offer sustainable and eco-friendly gift options?
    Yes, we are committed to sustainability and offer a range of eco-friendly and ethically sourced handcrafted gifts. Our products are made using sustainable materials and practices.
  • How long does shipping usually take?
    Shipping times vary depending on your location and the product ordered. Typically, we deliver within 7-10 business days for standard items. Customized orders may take longer, and we keep you informed throughout the process.
  • What if I receive a damaged item?
    We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours with photos, and we will assist you with a replacement or refund as per our policy.
  • Do you offer corporate or bulk gifting options?
    Absolutely! We specialize in corporate and bulk gifting, with customizable options. Visit our corporate gifting section or contact our team to discuss your requirements.
  • How can I learn more about the artisans behind HastIndia products?
    We are proud to share the stories of our artisans. You can learn more about them on our website’s “Meet the Artisans” section, where we highlight their craft, traditions, and communities.
  • Where are your products sourced from?
    Our products are sourced directly from artisans across India, including regions known for their heritage crafts, like Gujarat, Rajasthan, and Karnataka, ensuring authenticity and cultural richness.
  • How can I get involved in supporting HastIndia’s mission?
    By shopping with us, you’re already helping us empower artisans. To further support our mission, follow us on social media, spread the word, and join our newsletter for updates on our work and community programs.
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