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Shipping Policy

At HastIndia, we take pride in ensuring that your purchases are delivered efficiently and on time. Please review our shipping policy to understand our practices and procedures.

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Processing Time​

  • Standard Order Processing: All standard orders are processed within 2-3 business days. Orders placed after 5:00 PM or on weekends and holidays will be processed on the next business day.

  • Made-to-Order Products: For items that are custom-made or on-demand, please allow up to 15 days for delivery. In most cases, delivery times will be shorter, but this ensures sufficient time for production and quality assurance.

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Shipping Rates and Delivery Estimates

  • Standard Shipping: Delivery within 5-7 business days for regular items.

  • Express Shipping: Available upon request for faster delivery, typically 2-4 business days for regular items.

  • Made-to-Order Delivery: Up to 15 days. This includes production time and shipping.

  • Shipping Charges: Calculated at checkout based on the delivery address and shipping method selected.

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International Shipping

  • Availability: We ship globally to select countries. Shipping times vary based on the destination and customs processing.

  • Customs and Duties: Import taxes, duties, and customs fees for international orders are the responsibility of the recipient.

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Order Tracking

  • You will receive a confirmation email with a tracking number and link once your order is shipped.

  • Tracking Updates: Tracking information may take up to 24 hours to become active.

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Shipping Address Accuracy

  • Please provide accurate and complete shipping information to ensure timely delivery. HastIndia is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Delivery Issues

  • Lost or Stolen Packages: If your package is lost or stolen, contact us immediately at support@hastindia.com for assistance in filing a claim with the carrier.

  • Damaged Items: If your package arrives damaged, document the condition with photos and contact us within 48 hours of delivery for support.

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Delayed Deliveries

  • Unforeseen Delays: Delivery times may be affected by weather, carrier issues, or other factors beyond our control. We appreciate your understanding in such cases.

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Contact Us

If you have questions or need assistance, reach out to support@hastindia.com. Our customer service team is here to help with any shipping inquiries.

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